Shopping Notes
Shopping Notes
If customers have any inquiries during the shopping process, please email to info@hangrybuddy.com
Or call (852) 2543 0005 / 2854 1710 during office hours and our Customer Support team who will be happy to assist you.
Order Online
1. Register as a member / log in to your account.
2. Select the desired item and add it to the shopping cart.
3. Enter the shipping address, payment details and confirm the order.
4. When the customer completes the order, they will receive a confirmation email, and we will contact you within two working days to arrange delivery.
2. Select the desired item and add it to the shopping cart.
3. Enter the shipping address, payment details and confirm the order.
4. When the customer completes the order, they will receive a confirmation email, and we will contact you within two working days to arrange delivery.
Payment Method
1. Credit card payment.
Customers can pay by VISA or MasterCard online via PayPal.
2. Pay at the Kowloon Bay Office. Customers can also choose to pick up the goods and pay at the Kowloon Bay Office. Please call to make an appointment.
3. Alipay HK
4. WeChat Pay
5. PayMe
Customers can pay by VISA or MasterCard online via PayPal.
2. Pay at the Kowloon Bay Office. Customers can also choose to pick up the goods and pay at the Kowloon Bay Office. Please call to make an appointment.
3. Alipay HK
4. WeChat Pay
5. PayMe
Bank Transfer
1. Hang Seng Bank
Account number: 242-406288-883
Account Name: Hwa Him Co Ltd
2. HSBC
Account number: 484-252952-838
Account Name: Hwa Him Co Ltd
Account number: 242-406288-883
Account Name: Hwa Him Co Ltd
2. HSBC
Account number: 484-252952-838
Account Name: Hwa Him Co Ltd
Delivery Service
Delivery Service
Once an order is confirmed, logistic department will arrange the delivery within 2 working days.
Self Pick-up - Free Shipping
You can pick up your orders at our office during business hours.
**Please make an appointment**
Address: Flat 1709, 17/F, Metro Centre II,
21 Lam Hing Street, Kowloon Bay, Hong Kong.
Opening Hours: Monday to Friday 9:30am to 5:30pm
Courier Delivery
A. For orders over HK$300 (calculated at the net price), free shipping in Hong Kong.
B. The order amount is less than HK$300 (calculated at the discounted price), the customer needs to pay shipping fee.
C. If you need to send to other areas, please contact our Customer Support Team.
B. The order amount is less than HK$300 (calculated at the discounted price), the customer needs to pay shipping fee.
C. If you need to send to other areas, please contact our Customer Support Team.
We ship with SF's delivery service, and they provide door-to-door delivery service to industrial, commercial or residential addresses.
You can also choose to pick up at SF Store, EF Locker or Convenience Stores that are SF Service Partners.
Make sure you fill in the correct recipient information in the "Delivery Address" column on the left of the page.
For pick up service at SF Store, EF Locker or Convenience Stores,
please write down the correct code and address of the SF Store, EF Locker or Convenience Stores.
Please refer to the official website of SF Express for the update code and address:
*Public holidays, weekends, when Typhoon Signal No. 8 or Black Rainstorm Warning is hoisted, the delivery service will be postponed to the next delivery day.
Return Goods
Return Goods
①
If any product you purchased on the www.hangrybuddy.com is found to be damaged within 7 days from the date of receipt/collection, please contact the customer support team within 7 days, And provide the relevant document number for replacement.
②
All requests for return/exchange that have exceeded 7 days from the date of receipt/pick-up will not be accepted, and the related items will not be returned/exchanged.
③
Hangry Buddy will not be responsible for all administrative fees such as shipping fees and bank charges.